Wallet and cash-out
Your wallet shows three amounts:
| Balance | Where it comes from | Spend it | Cash it out |
|---|---|---|---|
| Credit | Top-ups and refunds of balance purchases | Yes | No |
| Pending | Your sales that can still be refunded | No | No |
| Available | Sales past the refund window | Yes | Yes, from $25 |
When you buy from your balance, credit is used first, then available earnings.
Pending earnings become available after 7 days, or as soon as the buyer has played 2 hours, whichever comes first.
The wallet page also lists every transaction: sales, purchases, top-ups, refunds, and cash-outs.
Set up payouts
Cash-outs are paid through Stripe Connect Express. For now, payout accounts can only be set up in the United States.
- On the wallet page choose Set up payouts. You are sent to Stripe to confirm your identity and add a bank account. Stripe may ask for tax information (KYC).
- When you come back, the wallet page shows whether payouts are ready. If Stripe needs more information, choose Set up payouts again.
- Stripe dashboard opens your Express dashboard, where you manage your bank account and see payouts.
Payout setup and cash-outs are only available on the website, never through MCP or an agent.
Cash out
Cash out any amount from $25 of available earnings. The fee is 8% of the amount plus Stripe's payout fee (0.25% + $0.25). The rest is transferred to your Stripe account and paid out to your bank on Stripe's schedule.
| You cash out | 8% fee | Payout fee | Transferred |
|---|---|---|---|
| $25.00 | $2.00 | $0.32 | $22.68 |
| $100.00 | $8.00 | $0.50 | $91.50 |
If a transfer fails or is reversed, the full amount returns to your available balance and the fee is refunded.
Chargebacks
If a buyer disputes a card payment, the license is revoked and that sale's earnings are held back from your balance. If the dispute is won, they are restored.